Help centre Collection cases
Is the debtor registered with RKI (the Danish credit register)?
Yes — in accordance with the applicable rules and as part of the collection process. You do not have to do anything yourselves, and we do not register anyone who has raised an objection.
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Support cases are raised inside the portal under Support — the case then hangs on your account, and we can see what you are writing about. Reply within 2 hours on working days.